Shipping policy

Shipping Methods and Timelines:

• We offer two shipping methods:
  • Expedited Shipping: $20 (Estimated delivery time: 1-2 business days)
  • Regular Shipping (Ground): $10 (Estimated delivery time: Within 3-5 business days)
• Please note that we do not offer international shipping at this time.

Processing Times:

• Order processing typically takes 1-2 business days.
• Once your order is verified, it will be prepared for shipment.
• During peak seasons or significant sales events like Black Friday, order processing may take up to a week.

Order Tracking:

• You can easily track the status of your order through Shopify. Once your order is shipped, you will receive a tracking number to monitor its progress.

Returns and Exchanges:

• Please be aware that any medication or injections that are shipped cannot be returned or refunded for any reason.

Lost or Damaged Packages:

• In the event of a lost or damaged package, customers must file a claim directly with the carrier responsible for the shipment.

Communication:

• If you have any questions or need assistance, please do not hesitate to reach out to us by calling 909-945-9982. Our customer support team is here to help.

Holidays and Peak Seasons:

• During holidays and peak shopping seasons, please anticipate potential delays in order processing and shipping due to increased demand. We appreciate your understanding.

Updates to the Shipping Policy:

• Our shipping policy may be subject to change. Any updates will be posted on this page, and we will make reasonable efforts to notify customers of any significant changes.